Granny Knows Best Crochet Accent Sweater

Our number-one policy at Sagebrush Annie's Boutique L L C is to have  great customer service and happy customers. We understand life happens, and/or items ordered online don't fit. Please understand Our policy below for easy returns so we can provide the best possible customer service.

Items must be returned and received by Sagebrush Annie's Boutique 562 MD Circle Hamilton, MT 59840, no later than 14 days from the date you received your order. Items must be returned in their original condition with all tags still attached, no signs or wear and tear, no makeup or present stains from trying the garment on (this includes hats), free from animal hair/scent, or cigarette smoke. You are responsible for the shipping cost on a return. All returns that meet the criteria are eligible for IN-STORE CREDIT ONLY, we don't do exchanges. We cannot do exchanges within our shipping system because it does not allow us to create a shipping label. We have to have a pending order to fulfill within our system in order to create your shipping label, which is why you will receive in-store credit. In-store credit does not expire and can be used towards the purchase of any item from our website. We encourage ladies to buy the correct item they desire while it’s available, rather than waiting for the store credit to post because we CANNOT guarantee your desired size will be available once we receive your return even though it was available when you sent it back.

If you’re returning shoes, the shoe box may not be used as the sole shipping container; the box must be placed in another box or poly mailer as the shoe box is considered a part of the product. If your item is returned to us for any of the following reasons: (insufficient address, unable to forward, incorrect address, incorrectly entering your shipping address, or otherwise undeliverable) the customer is responsible for the cost of reshipping the item back to you. 

No returns on sale items, jewelry, slab phone grips, or buckles; these are considered a final sale. Any items/orders that are canceled will be issued an in-store credit in the form of a gift card sent to the email on file; we do not issue credit back to the form of payment.